Booking Cancellation Policy

A deposit payment must be paid by the guest within 07 working days of confirming a booking request. In failure of depositing the supposed payment on time, the booking request is assumed to turn in to an invalid state.

A deposit of 50% of the total amount must be paid for the placed bookings which have 30 or more remaining days for the date of arrival. Here, the balance payment must be settled within 30 days of the expected arrival date. The total amount payable must be paid for the bookings which have 30 or less remaining days for the date of arrival.

Please note that the guests are advised to check the cancellation and amendment policy of the particular resort that you have placed reservations. Each and every resort occupies its own cancellation and amendment policy which may seem unique so make yourself aware by connecting with your travel consultant.

Prevailing cancellation fees are as follows.

Following fees will be applicable to confirmed reservations throughout the year except the Festive season (20th December – 10th January)

  • When the cancellation is requested within 30 days or more from the beginning date of the expected arrival, an amount of 25% of the total rental amount will be forfeited.
  • When the cancellation is requested within 29 days or less from the beginning date of the expected arrival, the full amount of 100% of the total rental amount will be forfeited.
  • In cases of no-show, the full amount of 100% of the total rental amount will be forfeited.

 

Following fees will be applicable to confirmed reservations throughout the Festive season (10th January-20th of December.)

  • When the cancellation is requested within 90 days or more from the beginning date of the expected arrival, an amount of 12.5% of the total rental amount will be forfeited.
  • When the cancellation is requested within 89 days or less from the beginning date of the expected arrival, total amount of 100% of the total rental amount will be forfeited.
  • In cases of no-show, the full amount of 100% of the total rental amount will be forfeited.

Please note that the refunds may require up to 90 days from the date of cancellation to be refunded. Any remaining balance will be settled by us when the compensation is settled.

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